FAQs

  • In the South Lakeland village of Milnthorpe, convenient and easy to find by car or public transport, see our Finding Us page for map, travel times and transport connections.

  • We benefit from plentiful free parking directly outside, around the Village Green and Market Square.

  • We are in an idyllically peaceful location, overlooking the village green. The apartments are all soundproofed for your privacy and comfort. We ask that you respect our neighbours by restricting noise after 10pm (no parties, please!)

  • We have two studio apartments with one king-size bed in each, and two family apartments, with one king-size and twin bedroom in each. The Hideaway has a twin bedroom and The Loft can be converted from a twin bed into a double. See Our Apartments and Gallery for full details and irresistible pictures!

  • Your apartment is exclusively yours for your stay. If you require any services, clean towels etc, we will be happy to provide, just call us on 015395 62236.

  • All four apartments have bespoke kitchens, with top-spec appliances: coffee maker, kettle, toaster, microwave and convection hob, plus full oven and dishwasher in our two-bedroom apartments The Hideaway and The Loft. See Our Apartments and Gallery.

  • Every bedroom has its own private ensuite contemporary shower room, with three of the four apartments featuring a double-size rainfall shower, full-height heated towel rail and Bath House toiletries. The Hideaway has a smaller shower. See Our Apartments and Gallery.

  • There is high-speed wifi in every apartment.

  • Milnthorpe is exceptionally well-supplied with food providers (Booths Supermarket, Living Well Healthfoods, Stuart Smith Butchers, SPAR and Morrisons Daily, which includes a Post Office), as well as numerous highly-rated cafes, restaurants, pubs and takeaways both in the village and within easy walking / driving distance. See On Your Doorstep. Your apartment welcome pack also contains details for a wide range of local amenities.

  • For comfort and safety of all visitors, smoking and vaping are not permitted anywhere within the building.

  • No pets are allowed, either staying or visiting, please.

  • Maximum 2 people in one-bed studio apartments The Getaway and The Green, maximum 4 people in two-bedroom apartments The Hideaway and The Loft. We welcome multiple-apartment bookings for larger groups staying at the same time.

  • Children of all ages are welcome and if you’re travelling with an infant under 2 years, a travel cot can be made available on request (subject to availability). See On Your Doorstep and Relax, Discover, Explore, Adventure! for details of local family-friendly activities and attractions; more suggestions are in your apartment welcome brochure.

  • There are wonderful local river, countryside, coast and AONB walks. Suggested details are in your welcome brochure in each apartment. See On Your Doorstep and Relax, Discover, Explore, Adventure! for a taste of the many glorious activities and attractions starting at your doorstep.

  • We do request muddy boots and wellies are removed before entering your apartment, and we have provided convenient storage space in the entrance hall (belongings left at your own risk).

  • We (Jayne and Mark) live locally and are contactable on the number provided. The apartments have their own dedicated entrance, we respect your privacy, but are fully available with any queries before and during your stay, on 015395 62236.

  • For your convenience, keys can be accessed from the lock box outside the main entrance (the code will be sent to you within 24 hours before your arrival).

  • Check-in from 3pm, check-out by 10am, unless alternative arrangements agreed prior to your stay.

  • Yes, the apartments are on the first and top floors of Rigney Bank House, with wide stairs and handrails. As a 17th-century building, we have incorporated as much accessibility as possible (for example walk-in showers) however restrictions prevent provision of a lift.

    Thank you for your understanding.

    If you have any accessibility queries, please contact us before booking. We are always happy to assist with luggage, just let us know!

  • The building is fully equipped with smoke detectors, if the alarm sounds, exit your apartment immediately, through the external entrance, and assemble on the village green opposite the house. Useful local and emergency contact numbers are also provided in your apartment’s welcome brochure.

  • We will reserve your booking for a deposit equal to the first night cost of your stay. The full balance must be paid 5 days before arrival. We accept payments by Visa Debit, Visa Credit, Maestro, Mastercard and American Express. See our Booking Form for availability and booking details.

  • If you cancel up to 5 days before arrival date you will be refunded minus £10.00 admin fee per apartment booked.

    If you cancel within 5 days of arrival date (or no show), you will be charged the full cost of your booking (you may wish to arrange personal holiday cancellation insurance).

Hear what our guests had to say…

  • Michelle Gabriel - Oct 2024

    The accommodation was spotless. It had all we needed, including a kettle (essential!), coffee machine, toaster, microwave and a hob. The bathroom was spacious, the shower perfect. The hand wash and shower gel/shampoo are from a local company and were really nice! The bed was comfortable and we slept well.

    It's ideally placed for exploring the Lakes and North Yorkshire. Milnthorpe is small but has a nice pub, a supermarket and a great coffee shop (Rivers and Roads). The owners communicated well and were really friendly.

  • John Chute - October 2024

    I stayed in late October 2024 for five nights and it was a perfect place for me to have as a base in the area. Although I was a single traveller I can see it working just as well for a couple. The unit has been updated to a high level of comfort and convenience. The owner was great to work with, she responded quickly when I asked about the heating system and in was in general very helpful. I would certainly stay here again.

  • Jo Holmes - May 2024

    Excellent apartment, 25 minutes from the lakes. Jayne is very friendly, communication is excellent and nothing too much trouble. Would highly recommend.

  • J Oura - October 2024

    We had an excellent stay. The apartment was clean and modern and had everything we needed. Our host was friendly and helpful with information about the local area. Shops, pubs and cafes were within easy walking distance. Would recommend!

  • David Eastwood - August 2024

    The apartment was perfect in every way. Spotlessly clean, excellent quality and plentiful appliances, very comfortable bed, great shower room, quiet and lovely location. Jayne was the perfect host and we had the pleasure of chatting with her during our stay and such a delightful lady and it is apparent she is so focused on ensuring her guests have an enjoyable stay at Rigney House. Thank you Jayne and we hope to have the opportunity to return.

  • Monisg Vijaya Gopal - July 2024

    Really lovely and well kept studio. Lots of amenities provided making for a comfortable stay. Jayne was a warm host with excellent communication. Highly recommend.

  • Francesca Bolza - August 2024

    I had an incredibly perfect stay at Rigney Bank House!

    The building, the decor, the comfort and Jayne's magic and empathetic touch have made me fall in love with this beautiful part of England and the coziness of this house.

    I can't wait to get back and breathe in the peacefulness of this lovely place. Jayne is an extraordinary host thank you!

Book Your Stay
For the best rate, book direct here and we look forward to welcoming you to Rigney Bank House soon!

Have a special request?
Please use the contact us form and we will get back to you as soon as we can.